Privacy policy

Privacy Policy

Last updated: 31 July 2025

At Stay Outdoors (stay-outdoors.co.uk), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Who We Are

Stay Outdoors is an eCommerce business based in the UK, specialising in outdoor equipment and accessories. Our website address is: https://stay-outdoors.co.uk.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, title

  • Contact Data: Email address, billing and delivery addresses, phone number

  • Transaction Data: Details about payments and purchases

  • Technical Data: IP address, browser type, operating system, device type

  • Usage Data: Information on how you use our website, pages viewed, products browsed

  • Marketing Preferences: Your communication preferences and consent

3. How We Collect Your Data

We collect data in the following ways:

  • When you place an order or create an account

  • When you sign up for newsletters or promotions

  • When you browse our site (via cookies and analytics)

  • When you contact us via email or contact forms

4. How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Manage your account

  • Communicate with you (e.g. order confirmations, updates)

  • Improve our website and services

  • Send you promotional emails (only if you’ve opted in)

  • Prevent fraud and ensure website security

5. Sharing Your Data

We never sell your personal data. However, we may share it with trusted third parties, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery and logistics companies

  • Website analytics tools (e.g. Google Analytics)

  • Email marketing services (e.g. Mailchimp)

  • Legal or regulatory authorities (when required by law)

All third parties are required to respect your privacy and use your data only for specified purposes.

6. Cookies

Our site uses cookies to enhance your experience and analyse website traffic. You can control or disable cookies through your browser settings. For more information, please refer to our [Cookie Policy].

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data ("right to be forgotten")

  • Object to or restrict processing of your data

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at: sales@stay-outdoors.co.uk

8. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

9. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Please check back regularly to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Stay Outdoors
Email: sales@stay-outdoors.co.uk
Website: https://stay-outdoors.co.uk